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What You Get

What you get with Good Neighbor.

No mystery, no scare tactics, no surprise invoices. Here's exactly what happens from your first call to your hundredth visit.

Your first visit

Step by step

STEP 01

Book

Fill out the form or call or text 332-290-0271. We'll set up a free inspection.

STEP 02

Inspect

A licensed technician walks your space, inside and out, and photographs every risk area.

STEP 03

Plan

A written plan: what we found, what we recommend, how often we'll come, and up-front pricing.

STEP 04

Set up

We place monitors and stations, draw your device map and set up your logbook.

STEP 05

Treat and seal

Targeted treatment where pests live and exclusion where they get in.

STEP 06

Report

Your field report lands in your inbox within 2 hours.

STEP 07

Follow up

For any active treatment, we're back within 7 to 10 days, then on your regular schedule.

Inside your field report

Eight things in every report

  1. Summary: the main finding and your top action, in 2 to 3 sentences.
  2. Areas inspected, including anything we couldn't access and why.
  3. Findings by area, each with a photo.
  4. Monitoring log, device by device.
  5. Treatment record with product, EPA number and amount (or "no chemical applied").
  6. Conditions: sanitation, moisture and structural issues.
  7. Recommendations: what, where, why, who, and how urgent.
  8. Next steps and your next visit.
GOOD NEIGHBOR FIELD REPORTMonthly IPM service · Oct 14, 2026 · 7:40 AM
Sent 1 hr 12 min after visit
Union Square Bistro Group
Shawn, NYS certified applicator

Overall activity is low and down from last month. Two fresh mouse droppings found in dry storage. One urgent item for the building: seal the gap at the rear delivery door.

Dry storage2 fresh droppings behind shelving, left wall
Activity
Dish pitClean, no activity, drains treated
Clear
Basement, station 121 catch, device reset
Activity
18devices checked
1catch
0replaced
0chemicals applied
Urgent

Install a door sweep on the rear delivery door (3/4 inch gap).Responsibility: building maintenance · before next visit

High

Move dry goods 6 inches off the floor in dry storage.Responsibility: kitchen staff · within 2 weeks

Closed

Grease build-up under fryer line cleaned.First issued Oct 3 · closed Oct 14

Next visit: Nov 11, 2026Sample report · client details blurred
Replace with a photo of a real Good Neighbor logbook on site
Your on-site logbook

Inspection ready, every day

A Good Neighbor logbook lives at your site, where you and any inspector can find it. Inside, in order:

  • Cover sheet with our phone number and your service frequency
  • Our business registration and the applicator's certification
  • Current certificate of insurance
  • Scope of service
  • Current device map
  • Product labels and safety data sheets
  • 12 months of service reports
  • Trend reports
  • Open recommendations and the corrective action log

We check it every visit and replace anything missing.

Response times

How fast we move

2 hrs
Your report after every visit
Same / next day
Callbacks between visits
7 to 10 days
Follow-up after any active treatment
Our promises

How we do things

E

Excellence

Every finding photographed, every device checked, every product recorded.

T

Team first

The same technician, who knows your building, on every visit we can.

H

Honesty

If there's no activity, we don't spray. If we miss something, we say so in the report.

I

Innovation

Digital reports, device maps and trend data, not a clipboard.

C

Customer obsessed

Up-front pricing. No scare tactics, no surprises on the invoice.

Ready to protect your building?

Get a free, no-obligation inspection from a licensed commercial technician. Most inspections are scheduled within a few business days.